Shipping & Delivery
We deliver orders throughout Ukraine and internationally, ensuring reliability and speed for every customer.
Delivery within Ukraine
We partner with leading logistics companies — Nova Poshta and Ukrposhta — to reach even the most remote locations.
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Delivery Times:
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Nova Poshta: 1–3 business days.
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Ukrposhta: 3–7 business days.
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Dispatch Schedule:
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Orders are dispatched the next day after placement or according to the branch's operating hours.
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Shipping Costs:
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Calculated based on the weight, dimensions of the item, and the carrier's tariffs.
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You can confirm the exact cost with our manager during checkout or check it on the product page by selecting your city.
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Please Note: Nova Poshta typically operates Mon–Sun. Ukrposhta operates Mon, Wed, Fri, Sat (schedules may vary by specific branch).
International Shipping
We ship worldwide via TNT, DHL, Ukrposhta, FOP Shapov, or other carriers by prior agreement.
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Terms: 100% advance payment is required.
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Minimum Order: Starting from $50 USD.
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Additional Costs: Customs clearance, import duties, and shipping fees are covered by the customer according to the laws of the destination country.
Important: Inspection Upon Receipt
Please always inspect the integrity and completeness of your order directly at the carrier's branch.
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Inspect the exterior of the packaging and the product itself.
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Verify the contents against your order invoice.
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In case of damage or missing items:
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Refuse the delivery and the payment.
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File an Official Claim (Act of Discrepancy) with the delivery service representative.
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Immediately notify us of the situation at: +38 (098) 611-55-00.
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